Blank screen after BIOS startup - Windows does not start

May 13, 2012 at 12:27:38
Specs: Windows 7 Starter, Intel Celeron T3500 2.1GHz/2GB RAM
After struggling with limited functionality on Windows 7 Starter (factory install) for a while now, I decided to reinstall Windows with Win 7 Ultimate. After the install completed successfully, the laptop restarted and after showing the Gigabyte screen like usual, came up with a blank screen with a blinking cursor in the top left corner of the screen instead of showing the glowing Windows start-up logo. I restarted several times, installed Windows several times (it allows boot from CD), tried the repair facility from the CD (came up with no errors), ran chkdsk, experimented with boot priority settings and removed and replaced the battery. The repair facility on the Windows CD can detect a version of Windows on the hard drive, so I know it installed. I also attempted to use Gigabyte's recovery facility (supposedly for this very purpose) in the BIOS but it too takes me to a blank screen and does nothing. The fact that Windows installs without any errors leads me to think that the hard-drive probably isn't the problem but I'm not sure. I desperately need to get this machine running again. Any advice would be appreciated. Thanks

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May 13, 2012 at 14:13:36
Please explain how you went about the installation.

If you use the Win7 disc for prepping the HDD, you'll get stuck with a small hidden boot partition. What I always do is use a 3rd party partitioning/formatting utility to completely remove ALL exisiting partitions on the HDD, then create 2 (or more) new ones - one for the OS, one for data storage, then format using NTFS. Once the HDD is prepared, THEN boot off the Win7 disc & proceed with the installation.

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May 13, 2012 at 14:37:43
I initially just stuck the Win 7 Ultimate disc in while I was in Win Starter. Followed the prompts for installation and then ended up with this problem when installation restarted the laptop after I stuck in passwords, time zone info, etc. After several attempts at installing from booting off the disc thereafter, I used command prompt in the Repair facility on the disc to format the C drive (System). I have another partition, D, that has all my data on it, which I haven't touched during this whole process. After formatting C drive, I reinstalled Ultimate, but upon restart at the very end of the installation, it arrives back at the blank screen.

I usually do what you do regarding formatting and creating partitions but I decided not to while the laptop is still under warranty and because it had the hidden partition for recovery. The laptop came with four partitions, one reserved for the recovery OS, another small one, 100GB System (C:) and the remainder (~212GB) for Data (D:).

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