black screen on start up

March 19, 2013 at 01:29:23
Specs: Windows 7
Hp ProBook 4510s is giving me a black screen on trying to boot up.In safe mode it is booting up prorperly. I am not sure what this has been caused by

See More: black screen on start up

Report •

March 19, 2013 at 03:15:44
When Windows Safe Mode starts okay but Normal Mode does not, it's typically caused by installing a bad/incompatible device driver, or by installing software which includes a driver such as:

1) CD/DVD burning software.

2) Antivirus software

3) Firewall software

So if you can remember recently installing a driver or any of the type of software listed above just before the problem started, uninstall it in Safe Mode then restart.

Report •

March 19, 2013 at 03:33:17
Have you upgraded to Internet Explorer 10 lately ? There is a prerequisite update, also known as a Platform update to IE 10 that may cause some grief to some notebook owners. In the MS KB Article, your notebook is not listed as causing a problem, though.


Report •
Related Solutions

Ask Question