Click here for important information about

Black screen on rebooting

January 13, 2011 at 13:03:23
Specs: Windows XP
Dear users,
My system is configured as follows:
Dell Dimensions 8400, 8GB RAM, two hard drives with over 500 GB, one holds the operating system and the other data.
Windows 7 Home Premium
Nvidia GE Force 6800
About a day ago I rebooted and all I got was a complete black screen, no cursor no nothing.
I rebooted again and this time I was taken to Windows but at another resolution than my original settings and after going to display properties I noticed that my monitor was not recognized and the display was shown at default resolution.
Considering it may be a driver problem I updated the video card drivers to the latest available and also just in case, I changed my CMOS battery.
Once again I rebooted and this time I entered Windows normally, but after another reboot, the problem repeated itself again and most of the time I have to reboot two times in order to be successful.
To check if this was a software problem I restored my system from an image that was a month old and still the same situation.
At this point I don't know whether this is a software or hardware problem and I don't know what else to do for troubleshooting.
I would appreciate your advice.

See More: Black screen on rebooting

January 13, 2011 at 21:04:21
Check under hardware in your system to make sure your video card in operating normally. It could be a memory issue (RAM) which could be tested with a boot to Memtest, but I am suspecting your power supply. If you still have the stock power supply, you may have been overtaxing it with the video card (probably added at sometime in the past) and a second hard drive and it may be going now. If you can borrow one, or if someone will sell you one with the right to return it if that is not your problem (or you are ready for an upgrade), then you can tell within a few hours of use and a few restarts.

You have to be a little bit crazy to keep you from going insane.
This site is about helping people, lets keep it that way.

Report •

January 13, 2011 at 21:48:48
also run a check disk, could fix such niggling issues, although i would suspect the video card if you have another old one sitting around or can borrow one to test your system so so.

i hate computers!
but cant help myself....

Report •
Related Solutions

Ask Question