black screen after log password

Htc / Htc 7mozart t8698
July 5, 2012 at 18:51:32
Specs: window 7, 2.4/4
i have one question to ask all of you.after i type my password in the welcome screen, i just see black screen and cursor. I wait about 1hour but it still like that, and i also run in safe mode and it just shows like can i do?
Note: the password that i type is correct.

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July 5, 2012 at 23:29:42
Password help is not available on this site due to the difficulty in proving ownership of the laptop/PC in question. It is recommended that you contact the makers of the machine for help but be prepared to provide proof of ownership.

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