black or blue screen when loggin in an acc.

Apc (american power conversion) Semi-ann...
January 7, 2011 at 10:01:02
Specs: win 7, core i7,6gb
i have face this problem just recently. on my computer which has an i7 core
6 gb ram
1tb hard disk windows 7 64 bit
the problem is -
when i start the computer it loads the accounts screen. i have 2 admin accounts with passwords.
then when i type the password of my normal account which i use on daily basis some process or loading takes place.
suddenly after that a black screen occurs and computer restarts.. it does not shutdown (its like plugging out the power and then pluggin in)
i have tried to login throough safe mode but it was not succesful as the same process happened.
the other acc. i used to login . i was able to login succesfuly but it always hang after some time .


can this be the cause of problem i have a 500 w real power supply where as my nvidia 275gtx requires a 750 w...

saurabhthelord


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#1
January 7, 2011 at 10:33:45
create a new admin account,"" if it works"" move your files over after scanning with AV and malwarebytes, once you have completed that completely delete the old acoount, then do the same with your second account.

if the new admin account fails to work correctly, i would suggest a system restore to a point before the issue started, if thats not possible, save your files and do a factory restore, or a restore from the image you made when your system was perfectly setup.

i hate computers!
but cant help myself....


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#2
January 7, 2011 at 10:54:38
also you could have a memory (RAM) problem, Run Memtest. Since it runs off of a bootable CD and therefore outside of windows, any problems will be purely hardware related. If you get any errors, rerun with one stick at a time. If it is all clear, then it probably is software related. While you probably should have a power supply with sufficient ratings for you hardware, if you have been running this card for a while, it is less likely that it is the power supply, but still possible. Since you really need more power, especially if/when you stress the graphics to the maximum, it would not hurt to upgrade.

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#3
January 7, 2011 at 22:06:04
i have been using this computer for more than one year.
and i tried to get the errors on blue scree which were
IRQL_NOT_LESS_OR_EQUAL

*** STOP : 0X0000000A (0X0000000000000008,0x0000000000000002,0x000000000000000,0xFFFFF80002c5FC31)
i tried makin a new user account but now when i log into it computer takes me to blue screen.
does memtest ever end i have tried it before for nearly 3 hours(not this time but previous for checking only)

saurabhthelord


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Related Solutions

#4
January 8, 2011 at 00:16:33
to be more than sure with mem, and this does now sound more like mem issues, remove all sticks, then try with 1 stick at a time, in each slot,
if a particular stick has issues this will probably highlight the stick, or if its a slot with issues it will highlight the slot.
all good memory has a lifetime gaurantee nowadays so if you find an offending stick contact the manufacturer and request an rma.

i hate computers!
but cant help myself....


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#5
January 9, 2011 at 02:24:58
i don't know the configuration of how to use 1 ram stick only....
plus i have run the memmory test which comes through f8 then it showed no error....

saurabhthelord


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#6
January 9, 2011 at 22:55:15
the config, is just to put in 1 stick, ie remove all stick, then put 1 stick in slot 1, reboot, if it works, try that same stick in each of the memory slots, reboot each time,
then do the same with each stick in each slot.
if you reboot and every thing work fine with 1 stick in each slot, then you know your memory and slots are ok, so then you put in two sticks, in slots of correcsponding colour, if you have 2x2 coloured slots.
then put in the other sticks.
you maybe right that your PSU is not strong enough, try another PSU from friend, or just invest in a good PSU anyway.
the GTX275 uses about 250-300 watts on full load, then you have the i7, and all the other bits, a 650 watt power should do you, but get a good brand the cheap PSU's tend to be just that cheap!

i hate computers!
but cant help myself....


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#7
January 10, 2011 at 06:03:37
i have 500 watt already and for the graphic card it shows that we need a 750wat power supply what should i do..
and i have checked it theres no error in the ram by running one at a time

saurabhthelord


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#8
January 10, 2011 at 06:43:32
then buy a 750 watt PSU, your card needs it..

i hate computers!
but cant help myself....


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