Base System device not working

August 22, 2010 at 13:04:11
Specs: Windows 7 ultimate 64bit
Ok, so I just upgraded to Windows 7 64bit ultimate. Most everything is running fine, but in my device manager there are two items in the "other devices" section that aren't working properly. They are listed as "Base system devices".
I'm not sure what actual piece of hardware this is, I'm running an Alienware m17 laptop, and the device info says this;

"PCI bus 14, device 7, function 3"
and
"PCI bus 14, device 7, function 2"

Does anyone know any way of telling what exact drivers I need to download to make this function properly? Also, My sound is normally very clear, but for some reason it's very muffled and quiet not, and my headphone jack isn't working. Any relation?


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#1
August 22, 2010 at 13:45:30
Did you install all the drivers for your laptop for Windows 7 x64 from the manufacturer's site? You need to do so.

Go to the link below for the drivers.

http://support.dell.com/support/dow...


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#2
August 23, 2010 at 00:09:48
you probably need to go to the alienware site and download drivers, or you may be able to get the drivers from the original driver cd, as you dont know what the devices are you may have to try each set of drivers till you find the right one..but im sure the alienware forums will be able to guide you on this..

i hate computers!
but cant help myself....


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