backed up files missing when restoring

September 19, 2010 at 05:13:17
Specs: Windows 7
Computer went back to manufacturer under warranty for a new HD. I backed up on to an external HD. When restoring, Microsoft Office is missing, not massively IT savvy....please help....?

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September 19, 2010 at 07:23:12
you only backed up files not programs, you will have to reinstall im afraid. next time, once you have your machine exactly how you want it, make an image from the win 7 backup and restore, then you will be able to restore withing 20-30 mins to the perfect operating system, programs files and everything.

i hate computers!
but cant help myself....

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