Automatically shut down

August 23, 2011 at 04:34:45
Specs: Windows 7
I just bought this computer, a week later, it's automatically shut down and restart by itself. Then, after that, it turn into safe mode. After a minute, it shut down again, restart and return to normal mode. Then, it start all over again. It's bugging me. What should I do? Is my computer overheating or something?

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#1
August 23, 2011 at 09:25:18
Return it to the place of purchase and get them to fix it. It is under warranty. Most likely the mainboard is failing.

Answers are only as good as the information you provide.
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Sorry no tech support via PM's


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#2
August 28, 2011 at 11:59:47
Well, I didn't go to fix my laptop because it doesn't do that anymore, but only when I downloaded stuff from the internet, then it shut down again and turn into safe mode. I hate it when I wanted to download stuff and my laptop will shut down and restart. I can't download, that's just bugging me.

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#3
August 28, 2011 at 14:15:56
you can live with a machine that doesnt do what you paid for, or you can take it back and get a replacement... i know what i would do.

i hate computers!
but cant help myself....


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Related Solutions

#4
August 29, 2011 at 03:47:39
Windows 7 would automatically restart your computer only after installing updates on your computer. I would ideally not restart the computer under any other cases. If you have disabled restart after installing updates that should take care of it.

If it has to restart your computer under any other circumstances it would prompt you before restarting the computer.

I suggest that you check the settings in other programs and disable automatic restart.

Also check the power options if your computer is configured to shut down in case of inactivity.

1.Open Power Options by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Power Options.
2.On the Select a power plan page, click Change plan settings under the selected plan.
3.On the Change settings for the plan page, click Change advanced power settings.
4.On the Advanced settings tab, expand Power buttons and lid, expand Start menu power button, and then do one of the following:

If you are using a mobile PC, click On battery or Plugged in (or both), click the arrow, and then click Sleep, Hibernate, or Shut Down.

If you are using a desktop computer, click Setting, click the arrow, and then click Sleep, Hibernate, or Shut Down.
5.Click OK, and then click Save changes.


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#5
September 9, 2011 at 02:33:43
thanks for the help, I appreciate it very much.

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#6
September 12, 2011 at 22:00:14
This may be due to overheating, viruses or anyother junk file in PC.

Check the fan of your PC
Clean your system from viruses
Remove junk files using Reg InOut


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