A\sus netbook will not boot - will not resume system

December 14, 2013 at 10:09:54
Specs: Windows 7
Cannot boot to safe mode to recover data from hard drive
Boots to a screen with only 2 options:
1. Continue with system resume - ends up at blue screen of death - memory dump
2. Delete restoration data and proceed to system boot menu - all data will be lost

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#1
December 15, 2013 at 00:51:51
The hard drive may be faulty. Remove it and put it into an external hard drive enclosure which you can buy from Amazon or large PC stores.

Then plug it into USB port of another PC or laptop to see if you can read data from it. You can also test it while it's plugged in to USB. Test it with SeaTools for Windows:
http://www.seagate.com/gb/en/suppor...

If the drive fails the test, new drive is required.


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