asus laptop factory reset

September 26, 2013 at 18:01:28
Specs: Windows 7
How do i factory reset my asus laptop? model k55a. I can't figure out how to factory reset it to get rid of a virus on my computer.

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#1
September 26, 2013 at 19:33:49
This guide should walk you through the factory reset: http://www.ehow.com/how_6960619_res...

Have you tried running a virus scanner? If so, which programs? If Malwarebytes' isn't in the list, download it and run it and see if it removes anything.

You've been helped by a 15 year old.


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#2
September 27, 2013 at 05:23:40
Do you understand all the "work" involved in performing a factory reset & that you will most likely lose all your files & programs? If you'd prefer to wipe everything out & start from scratch rather than just removing the virus, see the following: http://support.asus.com/Troubleshoo...

message edited by riider


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#3
September 27, 2013 at 15:20:44
If you need help to get shot of the virus instead, by all means post it as a question on the security forum. Worth a try because you still have factory reset to fall back on.

Always pop back and let us know the outcome - thanks


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