Application Crash IE 8, ieshims.dll

October 13, 2011 at 08:54:46
Specs: Windows 7 SP1 64-bit, Core2 Extreme Q9300@2.53GHz, 4GB
Nearly every time a window or tab is closed in Internet Explorer 8, an error message appears, "Internet Explorer has stopped working" Checking online for a solution to the problem yields no result. Closing the program appears to only complete the close for the tab or window, but does not terminate all IE processes. Often there are several of these windows stacked which must be individually closed.

Problem Details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7601.17514
Application Timestamp: 4ce79912
Fault Module Name: IEShims.dll
Fault Module Version: 8.0.7601.17514
Fault Module Timestamp: 4ce7b84d
Exception Code: c0000005
Exception Offset: 00008c69
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
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I understand this has to do with the Compatibility View, but turning that off does not eliminate the problem. Similarly, running IE without add-ins does not avoid the problem either.


See More: Application Crash IE 8, ieshims.dll

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#1
October 13, 2011 at 19:51:50
Try scanning with Malwarebytes, you might have an infection that slipped by your antivirus program.
Reset IE8 OR:
Upgrade to IE9. The upgrade should fix any problems.
Try FireFox or another browser to see if you like them (my favorite is Firefox), if you do and it/they work better, and it is not an infection, then you can ignore it.

You have to be a little bit crazy to keep you from going insane.


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#2
October 16, 2011 at 18:30:42
Malwarebytes confirmed what I already knew - no malware. Upgrade to IE9 not an option due to work requirements and lack of support by key browser-based applications, same for Firefox or any other browser.

No idea what "Reset IE8" means or how to accomplish it.


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#3
October 16, 2011 at 21:39:11
In Internet Explorer click Tools, select Internet Options, then go to Advanced Tab and select Reset. There is a warning there to only use it if Internet Explorer is unstable. I think your problem qualifies for a major enough problem to warrant resetting it.

You have to be a little bit crazy to keep you from going insane.


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#4
October 17, 2011 at 08:10:29
I do appreciate the info, but the reset did not solve the problem. It does appear that it may be crashing less frequently, but still often enough that I don't have to wait very long to get a new copy of the error details. I was going to post them, but they are identical to the original set.

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