AOL error (AC 1000)

August 30, 2010 at 09:58:56
Specs: windows7
I just purchased a new ASUS laptop, I have a dial up connection only because of where I live, but I cannot sign on to my pre existing AOL account I keep getting an error message AC1000 and it say the modem is being blocked please can someone help me get logged onto my AOL account.

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August 30, 2010 at 12:23:14
I think you really need to call AOL and/or your service provider. They should be able to help you sort something like this out.

My name is JRComp, and I approve this message.

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August 30, 2010 at 12:37:33
Below your posts there are 7 related Posts that you may wish to check out, including this one ,,,,,,

My shots in the dark:

1. Is the modem in your new Asus laptop enabled?
2. Is Firewall blocking it?
3. Did you try dial up AOL from safe mode?


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February 15, 2011 at 14:43:47
Not his modem problem I can tell you. Neather Dell nor AOL are providing an answer. I keep getting this message too and finally as i keep trying, it finally connecting. Need rebooting sometime and disconnect often. Look like a hacked connection as I had a similar problem with my old winxp and AOL 8.0. still havent found the answer yet help someone!.-- Attempt 2) [ Home, 819-XXX-XXXX, ] The computer's modem is being blocked from connecting. (Error: AC-1000 0x84200006)

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Related Solutions

February 15, 2011 at 16:04:28
The Information I give is probably what AOL has allredy given you.
Open AOL but don't sign on - Click Connect Options - Advanced Settings -
Modem Tab - Click - Find Modem - After it finds the Modem click Close
Go to the Dial up Location Tab and check your phone number.
If is't not right follow instsructions so they can find the right number.
Your location should be named Home
Control Panel - Firewall - Allow a program or Feature - Their should be a
long line of AOL listed. If not Click Allow Program - Click ADD
From the list add AOL
As a temporary solution turn your Anti Virus off only until you get online.
If you use this next part you will be reinstalling AOL
On your lower right System Tray - Right click the AOL Icon - System Information -
AOL Software Tab Section
Click Quick Restore
Click OK for Warning -.
When you do this you will have to resign on to AOL.
Sign on to AOL - When asked enter your sign on name. Don't use the part
Enter old Password - OK
Go to Keyword and type Store Password - Enter Password - check mark box - Save.
Don't check mark the email box unless you want your email password protected.

Go to and click Read Mail - A popup will come up - Click yes to save mail offline.
If you can get someone with broadband to download AOL 9.6 or try it with
your dial-up and create a CD.
Most computers don't come with dial-up modem now. You have to order or buy one to
plug into a usb and your all set.

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