Am unable to send e mail. Error box says due to spam.

June 26, 2015 at 11:57:49
Specs: Windows 7
Unable to send e mails
E mail error box says due to spam
Originally attempted to send pictures from Facebook and failed. Then some time later I was unable to send any e mails.
I do recall clicking on something in my e mail which I think started this spam. I'm able to receive my e mails but cannot send.

See More: Am unable to send e mail. Error box says due to spam.

Report •

#1
June 26, 2015 at 13:11:33
Firstly we need to know what email program or service you are using - there are 100s.

In the meantime see what these free programs unearth. They often find what AV's miss and are widely used both on here and Security Forums in general:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
http://filehippo.com/download_malwa...
(green Download button top right - not anything else on the page)
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here which will give us an idea what's going on.

Always pop back and let us know the outcome - thanks


Report •
Related Solutions


Ask Question