Solved all my outlook emails are gone

March 5, 2014 at 09:30:28
Specs: Windows 7
went to check an old email and everything is gone. last week I opened a new Microsoft account, don't know if that had anything to do with it

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#1
March 5, 2014 at 16:01:40
✔ Best Answer
First make sure you are in the same user on your computer, if you have more than one user, even just an Admin + user accounts, the emails will show up in only the user that it was set up under.
Second, if you create a new account in Outlook (I have not use Outlook for a bunch of years), the new account may not show the old emails and if you did not delete the original account, try looking for that account or separate inbox. I know that setting up multiple accounts in Thunderbird (which I use now) offers a number of options including multiple inboxes or a single inbox for all accounts so see if there are options for that as well.

You have to be a little bit crazy to keep you from going insane.


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#2
March 6, 2014 at 04:50:24
Were (are) you using Outlook.com (what was Hotmail.com in days of recent yore); or were/are you using M$ Office\Outlook to create an account and access pop3 emails that way?

If the latter (M$ Office\Outlook) - by default it is set to delete "all" messages from the server once they have have been accessed/downloaded via M$ Office\Outlook.

There is an option in each M$ Office\Outlook user account - Advanced tab/button - Server to change that default. I leave all messages on the serve - never delete...


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