Solved After security update Amazon search causes PC to shut down

August 20, 2015 at 10:01:58
Specs: Windows 7
I downloaded a security update yesterday; now everytime I attempt to search within Amazon for a product my computer shuts down. Can search from outside and go in that way. Has anyone experienced this? Very bizarre.

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#1
August 20, 2015 at 11:48:17
✔ Best Answer
What update did you install? Have you tried using a different browser to access the Amazon site?

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#2
August 20, 2015 at 12:19:58
The upgrade was Security Upgrade for IE 11 for Windows 7 which I have been using. I was able to access and successfully browse the Amazon site using Google. Thank you so very much!

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#3
August 24, 2015 at 11:10:40
Yes I have had the same problem on my Windows 7 - every time I log onto Amazon my screen goes into blue screen shut down. I noticed in my windows update history that Microsoft has been attempting to automatically (without my permission) install windows 10 - The install says failed. So I am not sure if they might have installed anything else related to Windows 10 causing this blue screen shut down ?

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#4
August 24, 2015 at 11:49:06
Hi, interesting to hear that you too have experienced the same issue related to shutdown in Amazon that I have after the recent upgrade. I too have noticed in my Windows update history many attempts to install Windows 10. I had not requested this either so I find it interesting they are trying to force it to happen and did also wonder if this had anything to do with the shut down. Very baffling indeed.

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