Adobe scratch disk freezes new W7 PC

April 10, 2011 at 11:58:26
Specs: Windows 7
I use Adobe premiere elements 2.0 to edit video. when I go to edit, preferances and I try to click on scratch disc to direct my import video to a external drive the whole sytem freezes/., WHY I just got windows 7 ultimate Freezes only when i click scratch disc.
Really APRECIATE ANY HELP

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#1
April 10, 2011 at 14:58:13
A scratch disk is simply a working area. You can't direct anything there other than to have it available for PS to use as ram substitute.

On networked scratch disks it may be that it has to index the drive or even try to gain access or netbios name in order to use.

I wouldn't use any networked drive unless it was an iscsi target for adobe products.

I'd put in a usb flash drive or two if no internal drive is available. That may even fail, never tried it. I tend to install a drive or two just for backups and then use a part of them for scratch disks.

See also event logs for more clues.

"The era of big government is over," said Clinton 1996


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#2
April 10, 2011 at 15:22:46
I think you misunderstood me re the scratch disk.
I import video by Aver media center and I set the scratch disc to external hard drive E
all video goes there.Never had a problem.
I got windows 7 ultimate a week ago and had to reformat the computer. When I reformatted, I also lost the scratch disc direction to E. Now when I try to set the
scratch disc by opening Adobe premiere eliments 2.0 click edit, then preferances and a window opens showing a number of things including scratch disc, when I click on scratch disc the computer freezes. I think I may have a conflic between Adobe and Windows 7 Ultimate. What do you think about Service pack 1 for windows 7
Appreciate any help...............Carmen

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#3
April 10, 2011 at 17:29:03
I think you have misunderstood the function of the scratch disk. Read jefro's definition #1. What is your interpretation of "scratch disk"?

You say I try to click on scratch disc to direct my import video to a external drive. By clicking on the scratch disk location in Preferences you are merely locating the ram substitute to another drive which has more space available... you cannot save a video (or any other) file to it but you can save them to any drive or partition you wish by clicking on "Save As".


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