ActiveX / Internet Explorer Issue/Error Message

October 9, 2012 at 13:43:09
Specs: Windows 7 Service Pack 1, AMD 2.60 GHz / 8 gigs
I'm currently trying to install MSN Explorer to my computer.. But when I try to install it, it comes up with the following Error message: "An ActiveX control on this page is not safe. Your current Security settings Prohibit running unsafe control's on this page".

I'm running Windows 7 Home Premium 64 Bit.. And I have did some research and It told me to go into Internet options in IE. Well when I go into the Security Tab to change it to Custom level I can't.. It has Custom Level grayed out so I don't have the option to do it. I'm running Internet Explorer 9 (9.0.8112.16421) I've looked all over for solution's but nothing has came back solid.. Any help to solve this problem would be greatly appreciated.

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October 9, 2012 at 15:13:36
Is it possible that you have some sort of security program onboard that has been set to block this setting?

Always pop back and let us know the outcome - thanks

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October 10, 2012 at 05:02:15

This error message can occur because of an incompatibility between CyberMedia First Aid 98 and Internet Explorer, or because your security settings are set too high. To resolve this issue, I would suggest you to use the appropriate methods mentioned below:

Method 1
if you are using CyberMedia First Aid 98, contact CyberMedia Technical Support to inquire about obtaining a patch update for First Aid 98.

Method 2
if your security setting is too high set it to medium. To do so, follow the appropriate steps: Click “Start”, point to “Settings”, click “Control Panel”, double-click “Internet”, click the “Security” tab, move the slider to “Medium (More Secure)”, and then click “OK”.

Also, kindly let me know if you have done any recent software changes to your computer.

Thanks & Regards
Debbie B

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