Acer laptop MIC not working after W7 upgrade

Acer / Extensa 4420
March 8, 2010 at 00:40:00
Specs: Windows 7
Hi,
I have an acer extensa 4420 and it had vista on it but after I switched to Win7 the mic stopped working. Any solutions to this. I have tried both sound settings and installing audio driver but keep getting errors. Can somebody help me with this?

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#1
March 8, 2010 at 08:20:28
Did you make sure that the driver is windows 7 compatible? Many Vista drivers work with 7, but not all. You Mic SHOULD be covered with the sound driver as I can see not reason for a separate mic driver, but look. Did you upgrade your motherboard drivers also? That might help.

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#2
March 9, 2010 at 01:36:42
I haven't upgraded the motherboard drivers but shouldn't they have been upgraded when Win7 installation was performed?
Any hint where I can get these drivers?

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#3
March 9, 2010 at 21:17:36
No. You will need to go to Acer's website, look for Support, Downloads, Drivers, Windows 7 compatible (note if 32bit or 64bit)

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Related Solutions

#4
March 12, 2010 at 07:59:49
Win7,

Prior to migrating to Windows 7 did you run the Windows 7 Upgrade Advisor? To determine if your current computer configuration will be compatible with Windows 7 please go to the following link: http://tinyurl.com/no4xb7

Another resource to verify compatibility is available at the Microsoft Windows 7 Compatibility Center located at the following link: http://bit.ly/1gW6Ns

Also, have you attempted to install the Windows Vista drivers for the device?

Jessica
Microsoft Windows Client Team


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#5
March 12, 2010 at 11:08:23

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