acer aspire system restore

September 3, 2014 at 17:22:01
Specs: Windows XP
In the Erecovery management program gets through to about 41% then provides an error and will not go any further. Initially there was a corrupted or missing file that would not allow the computer to load into windows. It reccomended to do a rercovery through the "alt f10" function on the actual computer.

We are operating on windows 7 OS.


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#1
September 3, 2014 at 18:07:45
Did you try a windows restore?
Stop the boot sequence by hitting F8 repeatedly.
There is also a repair option that os worth trying.

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#2
September 3, 2014 at 22:46:43
Be ware that the factory rest, an E recovery is path to that as I recall, will erase all your personal files - the stuff you won't want to lose.

So if possible copy all that "stuff" to external media "now". Typically dvd but also an external hard drive to. Verify copies are truly accessible too on at least one working system.

Recovery disks will also do the same, i.e. erase personal and other files and any apps/utilities installed after computer received.

System Restore usually leaves most personal files alone, although a few may "disappear" in the process..

Either way develop the habit of copying/duplicating personal files to external media regularly; so as to have them safe off the system in event of "any" problems.


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#3
September 4, 2014 at 08:27:58
The terminology has got muddled and therefore confusing.

System Restore is a Windows feature and is probably what is meant by response #1. This preserves your own files but takes your system back to a previous time. You normally choose a time before some problem came along.

Factory Restore is provided by your computer supplier and resets it to the way it was when you purchased it. It does not preserve any programs or data you have installed.

As far as I know the Erecovery program effectively gives either option and probably comes into its own when you can't boot to Windows:
http://acer--uk.custhelp.com/app/an...
If this program has corrupted I doubt you can proceed any further with it, so you are stuck with either System Restore (Windows), if still accessible, or Factory Restore.

Depending on the details of your situation and what Erecovery has done, it might be possible to get to your own data and back it up onto a flash drive using a Live Linux CD.

If you have a hardware fault then your options might be limited or zero,

Always pop back and let us know the outcome - thanks

message edited by Derek


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