acer aspire hang when idle

February 9, 2011 at 22:04:51
Specs: Windows 7, 4gb
hye. my name is amir. i`ve laptop Acer Aspire 4740G bought bout one year ago. got some problem with it . when im using synaptic point, lptop goes hang and freeze..after that i just can press the start button to restart..but when im plug in mouse, it never occured.. happens usually when idle and sometimes during on work... someone pls help me..

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February 10, 2011 at 05:44:24
If this began happening recently, try a system restore to a date before it began happening. If this does not help, you could have a hardware problem. A memory problem seems to be the most likely candidate in that case (check if you are within your warranty period, or just out of it at this point). To test this theory yourself run Memtest86 (download ISO image and burn to a CDr disk - make sure you are burning as an image, not as just a data file - under Nero, I found it under 'Back Up'>'Copy'>'Burn an ISO image' after wasting one disk). You put in the disk, make sure optical drive is before HD in boot order, and boot to (may need to 'Hit any key to boot from CD') it, run through watching for errors. If you get errors and your laptop uses more than one memory stick, retest for one at a time to see which is bad, replace as needed (warranty or not).

You have to be a little bit crazy to keep you from going insane.

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