acer aspire factory restore

January 15, 2015 at 16:15:28
Specs: Windows 7
My Lap-top has several viruses hat I have been trying to fix for weeks Nothing has worked and I can't even use Google on my lap-top it's very frustrating and I'm not sure what else to do!

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#1
January 15, 2015 at 17:03:44
Ceate a Rescue disc, boot off it, update the virus definitions, then remove the viruses from outside of Windows.

http://pcsupport.about.com/od/syste...


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#2
January 15, 2015 at 21:49:27
What's the laptop's exact model number?

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#3
January 16, 2015 at 07:42:14
You will almost certainly need a fair bit of activity to sort this out. Just to start the ball rolling download and install this:
http://filehippo.com/download_malwa...
(green button top right)

Run the threat scan and copy/paste the log on here please.

Always pop back and let us know the outcome - thanks


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