Solved Acer Aspire all-in-one desktop Wireless Keyboard not working

October 11, 2012 at 06:56:53
Specs: Windows 7, i5-2400S 8GB ram
I have an Acer Aspire Z5771, Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz 8GB ram, The wireless keyboard stopped working (not sure if it was after the last windows 7 update). I have replaced the batteries and did not fix the problem. Checked in Device Manager but drivers appeared to be working properly. At present I do not have a spare keyboard to try. Does anyone have any further suggestions that I could try? At present I'm using the 'virtual keyboard'.
Thanks

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#1
October 11, 2012 at 07:15:27
✔ Best Answer
If it were me, I'd try the K/B on another computer. If it works, then you know the K/B is good and the issue must be the computer it's presently connected to. This would mean the issue is likely software(drivers).

You might want to check the manufacturer's website and see if there are newer Windows 7 drivers for the device. If there are, download and install them and reboot and see if your K/B doesn't work then.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
October 11, 2012 at 08:51:20
Hi Curt R,
Thanks for your suggestion but I don't have another P/C to try this keyboard on or another keyboard to try on this P/C. This keyboard came with the P/C and worked fine until this afternoon. As the P/C updates daily at 3.30pm Ican't be sure if it was before or after the latest win 7 update. The keyboard is a wireless one but the reciever must be built in as I can't see any recievers plugged into any of the usb ports. On my old XP P/C I had a wireless keyboard but that had a reciever plugged into a usb port and I never had a problem with it. It was also easier to access and configure the keyboard in XP. I've just not had much experience with win 7 yet. I've also looked for a keyboard troubleshooter in win 7 but have had no luck finding one yet. Again thanks for your suggestion I'll have to ask someone else if I can borrow their P/C. Its not something people lend to other people though.

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#3
October 11, 2012 at 11:59:32
This keyboard came with the P/C and worked fine until this afternoon

Unfortunately everything that stops working was OK before that.

You should be able to test it with an external keyboard.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
October 11, 2012 at 16:29:08
Thanks Guys, I feel a bit stupid at the moment as I found that I had put the new batteries into the keyboard incorrectly, in other words, one of the batteries was inserted in the wrong way Duh!!!
Thanks guys for at least coming up with the suggestions

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#5
October 11, 2012 at 16:52:05
Can happen to the best of us. Thx for popping back to let us know the issue is solved.

Always pop back and let us know the outcome - thanks


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#6
October 11, 2012 at 17:03:53
depending where you are located, I know that in Canada and the USA that places like Salvation Army and Goodwill sell USB keyboards for REAL cheap! I would scrap the wireless keyboard....they are more trouble than anything....

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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