acer aspire 7741G factory restore

December 26, 2014 at 05:14:18
Specs: Windows 7
ACER ASPIRE 7741G..I RESET TO FACTORY RESTORE SETTINGS,NOW ON RESTART GET MESSAGE..BOOTMGR is missing press ctr+alt+del to restart BUT this just leads back to same message

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December 26, 2014 at 06:24:58
Sounds like you may need to replace the hard drive, then run Factory Restore again from the set of restore discs which you should have made when the laptop was working okay.

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December 27, 2014 at 05:35:39
Should "phil22's comment turn out to be correct (the hard drive needs to be replaced...) - is there anything on the drive you'd like to recover - personal files etc?

If so... then at least go after that - first.

Download and burn to a dvd an ISO for a Linux variant; two of the more popular are ubuntu, and puppylinux

Both are free, and safe to use.

Simply make the DVD; boot up with it and go find the files on your hard drive, which then copy to external storage (typically dvd but another hard drive too is "nice").

Booting with a Linux disk will verify the system is OK (in general) and if you can find the hard drive then that more than likely verifies it's basically OK; at least "enuff" to allow saving of files etc... Then set about solving you posted problem with the knowledge your personal files are safe elsewhere.

A brief google trawl using the string:

ACER ASPIRE 7741G bootmgr missing after factory restore

produces a whole slew of hits about this problem...

These are four of them.

Have a look-see at the above links, after-whichI suggest you repeat my trawl and have a browse of the others here:

One of the hits I found suggest possible problems with the recovery partition info itself; and that you acquire a set of disks from Acer - presuming you didn't make a set of your own when you received the laptop...

It may be that Acer doesn't provide an download for them; but requires you buy the set from them. And there are other sites that also sell the set - this being one:

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December 28, 2014 at 13:02:08
Thx for your time..didnt need to back up but thought it might be hard drive although maybe software on further reading

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December 28, 2014 at 13:05:12
Thx really helpful and used the links you suggested which led me to a wonderful world of possibilities..Sounds more like I need to reload windows software and from your advice I have downloaded the files needed onto a USB...Erm..any ideas how to use my USB onto lappy instead of having to burn to disc????

message edited by JILLEE

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December 28, 2014 at 13:13:22
This may help - from the ubuntu site itself:

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December 28, 2014 at 13:26:56
Again thank you sooooo helpful..Just tried this but looks like ive downloaded a burn to disc file and will not open ,and the ubantu program is not seeing it on the USB??

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