a problem has been detected...

November 9, 2015 at 11:22:27
Specs: Windows 7
Hello,
I just had my laptop reformatted. Few days later, my cursor kept on jumping around so I updated my drivers. Few days after that, I receive a message whenever I turn on my laptop and it says that my hard drive is failing or something like that. Then today I got a blue screen while I'm in the middle of using my laptop and it says that a problem has been detected..
TECHNICAL INFORMATION
STOP: 0X0000007F (0X00000008, 0X807C8750, 0X00000000..
Please tell me what to do. Should I go back to the repair shop? Is my laptop dying?

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#1
November 9, 2015 at 11:52:39
"my hard drive is failing or something like that"
We need to know "exactly" what it said in order to give you proper advice.

However it sounds like the hard drive is failing and needs replacing. If there is anything important on there back it up immediately.

There are other possibilities for 0X0000007F though. See this hotfix from MS:
https://support.microsoft.com/en-us...
Nothing lost trying after you've backed up.

Always pop back and let us know the outcome - thanks


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#2
November 9, 2015 at 12:30:12
Take it back to the repair shop; they should have detected that sort of problem when they had it.

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#3
November 9, 2015 at 19:34:24
How about backing up and then taking it back to the repair shop. It does sound like the hard drive is probably on its way out and putting off a back up if you do not have a current one could mean that you lose important stuff.

You have to be a little bit crazy to keep you from going insane.


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#4
November 9, 2015 at 22:22:00
Most definitely ensure you have copied anything that's on the drive - files etc. which you wouldn't like to lose - to external storage, before dealing with problem as posted.

Typically copy files to dvd, and check the copies can be accessed OK on at least one (ideally) other computer.

Having made your copies then you can start to deal with problem drive... And at this time (as already suggested above) take it back to the repair shop. They haven't been properly attentive and ought to have seen the problem previously.


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