1 year old, hp laptop, startup now sucksssss

December 15, 2010 at 12:26:17
Specs: Windows 7
I have a HP, with windows 7. i just bought it last christmas, and for some reason. just today, its taking foreverrrr to load. i have no idea why. i restarted it 3 times, and i even tried taking the battery out. what should i do?

and when i say forever, i mean like 10-13 minutes. UNNORMAL!


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#1
December 15, 2010 at 12:41:26
Windows stinks. Well all OS's stink.

They work great for a while then bork out. If you want you can and maybe ought to test your hardware. I'd consider looking at memory diagnostics, temps but the slowness would almost only be that some memory has been lost or damaged.


More likely that software is the problem. Can't say if it is bad apps, bad drivers, malware, virus or spyware or what.

I never try to play with stuff too much and never trust a whacky issue. I almost always suggest you do a reload for OEM disks or other means to make it as it was new. Then follow best practices to avoid malware and such. Don't load un-needed apps either. Some apps never fully remove and leave left overs.

Why did it take me over a year to phone in a problem to ATT?


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#2
December 15, 2010 at 21:17:46
I generally recommend a less drastic approach first. While it may be that saving your files, completely reloading windows and all of your programs may give you the best results in the long run, many people are less comfortable doing this and do not like resetting all of their personal preferences.
I would try a few things first:
Update your Antivirus program (If Norton or McAfee dump those system hogs and get something better (many good ones are free)) and run it.
Download Malwarebytes (free version) and run it to look for infections your AV prog missed.
Download and install Process Explorer from Microsoft to see what is running in the background on your system. End many processes you can identify as not needed to run full time. Use msconfig (start tab) to remove these program from starting when windows loads, in fact only MS processes and your antivirus programs really need to be checked off on this list.
Clean out your Browsing History, Cookies, viewed web pages, etc., and set to keep the history for only a day or two and delete cookies when closing your browser. (manually clean out at least once a week, I do it daily).
Get a can of compressed air (computer store) and blow air into all openable ports and out all of your vents to remove accumulated dust.
Do a system restore to a date before you began having problems.
Test your Memory (RAM) using Memtest (you download ISO image and burn to CDr, then boot to Memtest and run through all tests)
** Report back results for more advice.

You have to be a little bit crazy to keep you from going insane.
This site is about helping people, lets keep it that way.


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#3
December 15, 2010 at 21:57:40
both the comments so far say it all, they are your two main choices of action.
for simplicity follow jefro, for learning follow fingers.

HP supply a recovery partition which can be accessed by repeatedly pressing F10 at startup, this will totally delete all your C: drive and reinstall your system to the day it was born, you will need to make a copy of all your files,install any extra programs and do all your update, but in my opinion its the fastest way to a clean fresh system.

i hate computers!
but cant help myself....


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