screen on but won t respond to on/off switch.1month old

November 18, 2013 at 06:03:28
Specs: windows8
not computor literate. no broadband but on playing a game demands stopped computor still on but cannot answer to on/off. same position afta 24hrs

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#1
November 18, 2013 at 06:56:55
I dont really understand what you have saying, however have you tried to hold the power button down for 10 seconds?

That should turn your machine off and allow you to restart it again.

Maybe a little more detail about your problem, preferably elaborating a lot more will help build a picture of what is happening, please also include your pc specs.

thanks,


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