Scan from the Photocopy and send to computers

June 6, 2016 at 01:18:51
Specs: Windows 2008 R2
Hi,

I use a Kyocera 3050 photocopier that can scan documents and send them digitally to any folder shared on the network to any computer automatically. Ofcourse the folder path including the IP address and the username/password of the computer has to be setup before on to the photocopy machine. There is no problem sending to a normal computer but when I tried the same procedure to my Server computer with 2008R2, it didn't work. The photocopier cannot connect to the server even with the administrator login credentials.

Is there anything that I have to configure in the server computer? as I can see that other computers allow the photocopier to do the job.


Thank you.


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#1
June 6, 2016 at 02:47:45
Is your server set up with Active Directory? If so, the photocopier would have to join your domain before it could access resources on the server. This may not be possible.

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#2
June 6, 2016 at 03:49:58
Yes there is the Active Directory setup on the server. It should be possible because the photocopier has to support, as there is SMB option on it.

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#3
June 6, 2016 at 04:32:15
It's not a question of SMB, it's authentication. To authenticate with an AD server a device needs to be enrolled in the domain; normally this involves client software on the device. Does your photocopier say that it can participate in a Windows domain?

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Related Solutions

#4
June 6, 2016 at 05:45:56
The server's responsible for verifying user credentials, so only the server needs to be a part of AD.

Set up an account specifically for the photocopier on the domain, and make sure you can use the account to write to whatever share you're planing. Make sure the photocopier can see the server from where it is on the network, and try going by the server's IP instead of the server's name. Also, make sure DFS is not in play, as most scanners I've seen don't understand it.

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#5
June 6, 2016 at 08:21:11
"The server's responsible for verifying user credentials, so only the server needs to be a part of AD."

So why can only Windows Pro machines be part of an AD domain?


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#6
June 6, 2016 at 08:22:56
Because money.

Also, the "server" in local logon situations is the workstation.

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#7
June 6, 2016 at 10:00:58
Of course it's a question of money. But it demonstrates that you can't access domain resources from any old computer. It's a question of security.

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#8
June 6, 2016 at 10:57:38
No, you still can. Nothing stops you from connecting to a share on a domain with your domain account. You just can't log on locally using your domain account.

Joining a domain does two things:
1) It causes the local workstation to trust the domain's user database.
2) It adds an account to the domain that the workstation uses to do its own authentication queries.

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#9
June 6, 2016 at 11:23:49
Well, I'll leave you to guide the OP through connecting the photocopier to a domain share.

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#10
June 8, 2016 at 23:19:27
Well, there is this page that I can access through the network IP, There are

1. Authenticate Mode:
- Off
- Local authentication
- Network authentication


2. Domain name:

3. Host name:

4. Server type:
- NTLM(Windows NT)
- Kerberos(windows 2000/2003)


Does it mean it doesn't work with win2008/r2? Or will upgrading the firmware solve the issue?

message edited by Prabin


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#11
June 9, 2016 at 05:27:51
1) Not entirely sure just from context, but it sounds like you want Network.

2) You should know this.

3) Probably the server in question, in which case you should know this.

4) Kerberos, unless you're running an NT4 domain. In which case your computer infrastructure needs to get out of the late 1990's.

These questions need to be answered AFTER you set up an AD account for the scanner.

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