Preferred DNS Server enabled I can't surf web when outside:

March 26, 2012 at 14:12:28
Specs: Server 2008, N/A
I have a company laptop that has a Preferred DNS Server (IP address) populated. When outside of the network I can't surf the web because it's looking for the DNS Server. Is there anyway other then removing the Preferred DNS to work?

All help appreciated

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March 26, 2012 at 14:18:11
Is the laptop using a fixed IP address or an automatic one? A fixed one isn't going to work outside the network it is set up for. An automatic (dynamic) address should also pick up the appropriate DNS server from the DHCP server.

If you can remove the Preferred DNS entry then you must have a fixed IP address, in which case it isn't going to work.

Is this a wireless connection? These are almost always set up to use automatic addressing.

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March 26, 2012 at 14:22:04
Automatic IP address distributed by our router providing DHCP service. I hope that's what your asking?

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March 27, 2012 at 05:17:10
When you are outside the network you will need to get a DHCP address from some other source (normally your home router). That should also set the DNS server entry to the correct value.

So, when you are outside your company's network, how are you connecting to the Internet?

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Related Solutions

March 27, 2012 at 07:16:21
The company laptop currently has a Preferred DNS address manually populated. When I leave the network I will have to remove it manually and set to Obtain automatically. Rather then dealing with this nuisance everything I leave the company network is there any other tricks I can do?

Much appreciated

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March 27, 2012 at 10:50:32
That's a very unusual setup. If the DNS server is set manually I would just add a second one. Make it a publically available one, such as Open DNS or Google, and it will work wherever you are. If the computer can't find the preferred server it will look at the secondary one.

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March 28, 2012 at 13:31:35

Whole reason for workplace dns is so you can find the workplace servers.
Using a public dns server would rob you of this ability

You would want to go into the advanced button on the tcp/ip properties and select the dns tab. Set the work dns server first and public dns second.

This should make it so dns will work for you any location.

Answers are only as good as the information you provide.
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April 2, 2012 at 15:06:14
Since my router was acting as the DHCP service I had to leave the primary dns ip information. In order to use the internet when I'm outside of the network I just insert as my secondary dns. Now I won't have any issues or have to change settings whether I'm in-house or outside of the network.

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