No Operating System in Recovery console

October 8, 2010 at 04:29:29
Specs: Server 2008r2, quad core / 8GB
I am trying to do a system state recovery test on my Server 2008r2 installation. It has 2 identical 500gb sata drives setup as a RAID 1 mirror configuration. I have created a system state backup on a NAS installed on my Domain which completed fine. During the recovery process the option of selecting the OS to repair / recover was just showing an empty dialogue box and the only options to proceed was a dialogue asking for Disk drive drivers – I thought it may be a controller issue (but both drives where showing in BIOS and POST). If I just ignore the request and click on the next button i get the error message "The system cannot find the file 0x80070002" There are only 2 profiles on the Server - Local Admin & User with admin rights

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#1
October 8, 2010 at 08:23:55
It would appear you needed to load the sata raid controller driver.

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#2
October 11, 2010 at 01:13:12
It is a Windows software Raid configuration - Drives are detected in both Bios & Post so controllers must be loaded surely? so why is no OS showing in Recovery Console - system boots up fine from both mirrors. This is just a system recovery test but need to solve this - Help !!!

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#3
October 11, 2010 at 08:31:49
"the only options to proceed was a dialogue asking for Disk drive drivers"

Bios and post have nothing to do with feeding recovery with the sata raid controller driver. Identify, procure and give the driver dialog box what it wants. Then you will see the drives.


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#4
October 18, 2010 at 07:58:44
Hardware-Setup:
HP Proliant DL180 G6 Rack Server
2 x 500 GB Seagate Barracuda Sata Drives
Sata Raid Controllers - HP Smart B110i

Both drives are showing in disk management fine so cannot proceed with recovery. Is this because of the Mirror or because Discs are dynamic - is there a solution? -


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#5
October 18, 2010 at 08:31:33
What does seeing the drives in disk management have to do with recovery?

Did you get the disk controller driver and were you successful in seeing the raid array when you booted up in recovery mode?

If you are doing hardware raid why did you make the disks dynamic? Don't you mean "disk"? Doing a hardware mirror you should only see one drive in disk management. What do you see in disk management?


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#6
October 18, 2010 at 09:04:17
Its a Windows software Raid - Both drives are showing in Disc Management as Dynamic - Mirror - My point was if Windows recognises Hard Discs why does recovery console ask for Hard Disk Drivers when no OS is present in dialogue box during recovery test. Can boot up from either disc in Post so Raid 1Mirror works fine.

Server 2008r2
Server 2008r2 Duplex

Been on Seagate site to download drive identication tool - Works on Client PC's - detects firmware ID details but shows nothing when run on Server. They say no additional Hard disc drivers are required model is Seagate Barracuda ES-2 ST 3500320NS


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#7
October 18, 2010 at 11:13:58
So you have a hardware raid controller which you appear to be using but not using for a hardware raid. You are doing software mirror instead.

Clearly someone did not understand proper server setups. This resulted in the waste of a raid controller.

"My point was if Windows recognises Hard Discs why does recovery console ask for Hard Disk Drivers when no OS is present in dialogue box during recovery test."

Recovery console is a bare engine. Any special parts like a sata raid controller driver will need to be added during the first phase of recovery which is when you are seeing all of the hardware drivers being loaded. You usually do this by hitting f6 and giving the system the driver via floppy disk.

If a hard drive controller driver is needed and not supplied recovery ends with no drives found. Which sounds exactly like what you are encounting with no OS.

Note: you can slipsteam the OS version you have now with the driver and burn a new server cd that will not need you to add the driver.

Does this answer your question?


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#8
October 19, 2010 at 02:24:50
Thanks for quick reply - Your right - the Software RAID was created without knowing that the system had a Hardware RAID Controller. I do have the original Server 2008r2 64 bit system disc and HP Proliant setup disc but must admit I am confused to the location / name of the required Driver and the "Slipstream" process.

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#9
October 19, 2010 at 04:31:02
Just checked in BIOS and Boot sequence Hard Drive as the HP Smart B110i controller assigned to it - is this why Windows recovery console cannot see OS ?


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#10
October 19, 2010 at 15:52:38
GazD you keep looking for a different answer /solution.

Again the reason recovery is not seeing the drive(s) is due to not loading the host adapter driver.

Here is how to slipstream [took 30 seconds to google slipstream 2003]
http://www.petri.co.il/windows_2003...


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#11
October 20, 2010 at 07:18:05
Wanderer

Thanks for your patience - I did Google slipstream but the OS is Server 2008R2 which does not have any new service packs! - critical / security updates are all upto date. Sorry if I sound dense but whats confusing me is when you refer to the host adaptor driver - Is this a Windows Server 2008r2 driver or a Driver for the Seagate Barracuda Sata Hard Drive itself or for the HP Proliant Server Chipset


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#12
October 20, 2010 at 12:46:24
slipstreaming isn't just for service packs. It is also used to include drivers not included by default.

You want to add the hp sata raid controller driver. Assuming its the HP Smart B110i controller you listed here is the manual

http://h20000.www2.hp.com/bc/docs/s...

So get the driver, slipstream it into your recovery disk and the next time you use the recovery disk the drives will be seen and you can complete your test.


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#13
October 21, 2010 at 05:44:17
Thanks - I have download guides but before I proceed I think this maybe a setup error on my part: Does the follwing info throw anymore light on the problem?

In Device Manager the 2 Hard Drives are showing as "HP Logical Volume Scsi Disc Devices" – I think They should be showing as ST3500320NS (Disc 1 serial No & similar for Disc 2) and the Storage Controllers are showing HP Smart Array SATA B110i controller and Microsoft VHD HBA.

During POST if I press F8 and open Option Rom Configuration for Arrays the 2 drives are listed there in the View Logical Drive option. Is this correct


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