Windows server sleep lockout?

July 27, 2011 at 12:26:41
Specs: Windows Server 2003, Intel Xeon 2.83 GHz/ 4Gb RAM
The clinic I work at has a single server configured with windows 2003, and is hooked up to a dual system KVM switch. Most of the time, the other tower attached to the KVM switch is in use, but when we need to switch to the server, it's like it is in sleep mode. We are unable to wake it up with mouse or keyboard, despite it showing itself to be online. We can still access everything we need on the server while it is in this state, but we need to be able to do some things localy, and this inaccesible sleep mode does not allow this. Could it be the KVM switch, or some feature of Server that I am not aware of, and if so, how would I fix it?

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July 29, 2011 at 12:19:40
review the power settings. They should all be disabled on the server.

Is this usb or ps2 kvm switch?

If usb make sure power settings is disabled on the server

If ps2 consider replacing the switch. That is how we solved that issue.

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July 30, 2011 at 20:05:51
Ok, it's a USB Switch, and I reviewed the power settings, they all are disabled as they should be. I believe that it is the KVM switch not receiving input from the monitor because we have no screensaver enabled, and therefor it believes the computer to be off. I set a screensaver, and it seems to work momentarily. Hopefully it holds, and I thank you all for the help.

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