windows server 2003 cannot connect to interne

April 26, 2011 at 09:58:17
Specs: Windows server 2003
I used to be able to connect to internet, i think maybe some updates were done and now I cannot connect. I'm not an admin but i'm the one who has to fix it anyone know where to start?

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#1
April 26, 2011 at 10:45:39
how does the server connect to the internet?
where is the admin?

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#2
April 27, 2011 at 06:13:53
there isn't an admin, we just fumble around and try to keep things running. its a web server that has several live sites runnig, so it is connected to the internet behind a dedicated firewall machine, i'm just not able to browse anymore.

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#3
April 27, 2011 at 10:03:04
is it only the server that can not browse the internet or all stations that connect to the firewall?

does anyone have the administrator password to the server?

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Related Solutions

#4
April 27, 2011 at 10:56:08
yes I have full access to the server and other machines can get browse the internet

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#5
April 27, 2011 at 11:21:03
lets start with you posting the results of a ipconfig /all from the server.

can you ping the gateway ip successfully?

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#6
April 27, 2011 at 11:27:11
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\komeltschenko>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : devsvr2
Primary Dns Suffix . . . . . . . : matrix.gamesinc.net
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : matrix.gamesinc.net
gamesinc.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100+ PCI Adapter
Physical Address. . . . . . . . . : 00-A0-C9-EF-A7-68
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 172.23.68.82
Subnet Mask . . . . . . . . . . . : 255.255.240.0
Default Gateway . . . . . . . . . : 172.23.64.1
DNS Servers . . . . . . . . . . . : 172.23.70.1
172.23.66.127

C:\Documents and Settings\komeltschenko>ping 172.23.66.127

Ping statistics for 172.23.66.127:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\komeltschenko>ping 172.23.64.1

Pinging 172.23.64.1 with 32 bytes of data:

Reply from 172.23.64.1: bytes=32 time<1ms TTL=64
Reply from 172.23.64.1: bytes=32 time<1ms TTL=64
Reply from 172.23.64.1: bytes=32 time<1ms TTL=64
Reply from 172.23.64.1: bytes=32 time<1ms TTL=64

Ping statistics for 172.23.64.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\komeltschenko>


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#7
April 27, 2011 at 13:47:38
"IP Address. . . . . . . . . . . . : 172.23.68.82
Subnet Mask . . . . . . . . . . . : 255.255.240.0
Default Gateway . . . . . . . . . : 172.23.64.1
DNS Servers . . . . . . . . . . . : 172.23.70.1
172.23.66.127"

From what you write it appeared you are on a small office network but the ip scope above is for a large network.

That subnet mask gives you a range of 172.23.64.0 - 172.23.79.255
I mention this because this web server is not the dns server for your network.

please conduct the following tests

nslookup 172.23.70.1
nslookup devsvr2
nslookup yahoo.com
ping yahoo.com

Thanks

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#8
April 28, 2011 at 06:41:12
Yes there are about 10 servers running here, older machines. They used to do a lot more business here.

the results when running nslookup for:

172.23.70.1
devsvr2
yahoo.com

were the same as this:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\komeltschenko>nslookup 172.23.70.1
DNS request timed out.
timeout was 2 seconds.
*** Can't find server name for address 172.23.70.1: Timed out
Server: UnKnown
Address: 172.23.70.1

DNS request timed out.
timeout was 2 seconds.
*** Request to UnKnown timed-out

C:\Documents and Settings\komeltschenko>


the results for ping yahoo.com:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\komeltschenko>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\Documents and Settings\komeltschenko>


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#9
April 28, 2011 at 10:18:06
Appears you lost the local dns servers at ip address 172.23.70.1 and 172.23.66.127

You need to go to those machines to make sure they are up and working.

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#10
April 28, 2011 at 11:19:46
172.23.70.1 is running
the other I can't find

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#11
April 28, 2011 at 13:20:01
when on the 172.23.70.1 do a nslookup of 172.23.70.1 and report what it says

I suspect it will give the same messages as before.
You need to go in and get the dns server on this machine running.

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#12
April 29, 2011 at 06:51:07
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\komeltschenko>nslookup 172.23.70.1
Server: localhost
Address: 127.0.0.1

Name: mcp.matrix.gamesinc.net
Address: 172.23.70.1


C:\Documents and Settings\komeltschenko>


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#13
April 29, 2011 at 07:58:11
Good to see that the server knows itself.

Did you get dns server running on this again?

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#14
April 29, 2011 at 08:49:39
they contracted a service to look into this, it seems that some hardware is failing. thanks for your help

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