Solved Server 2003 remote access issues

May 26, 2014 at 10:31:12
Specs: Server 2003 R2, AMD Opteron Quad Core
I have this server for 6 years now using DSL, I have 4 satellite locations that can hook up to my main location to use software on the server. My main office is on a domain using the same server. It has worked flawlessly all these years but the upload speed on my DSL has always been a problem because it is limited to 400kbs.
Recently ATT made Uverse Business available in my area. I ordered it and they assigned me 8 static IPs.

I added a brand new Intel gigabit LAN card to the machine and hooked up the uverse to that and assigned one of the static ips to the server.
The connection speed from my satellite locations was great compared to the DSL. It worked without any issues for 3 weeks then all of a sudden after a power outage and a reboot, no one could access the server remotely anymore and all static IPs from ATT were lost, they had to issue me new ones, this worked for 3 days then we had another power outage and those IPs were lost again and ATT issues me a 3rd set. I still had the DSL and it's static IP still setup on the server with the first LAN card while waiting for ATT to issue me the new static IPs.
Now with the 3rd set of IPs I can connect to the server for about 5 minutes then the Static IP drops from the internet and I get kicked out of the Server. At this point I can no longer ping the IP address I had assigned to the server from anywhere, yet the other IP addresses in the series of 8 they gave me still work. 10 minutes later, the missing Static IP is back up and I can use it again to remote access the server.
I have tried everything I know and nothing seems to work. I replaced the LAN card with another new one and it is still doing the same thing. I am convinced this is not a problem with my server and that is a problem with ATT somehow, I thought I would post here and see if anyone could chime in.


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#1
May 27, 2014 at 08:28:07
If they are static there is no reason At&t would be issuing new ones. That is simply wrong. Does not appear anything at your end is the issue. This is strictly a At$t issue.

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#2
May 27, 2014 at 10:03:04
✔ Best Answer
Yeah, if you're paying for business class, you should be getting business benefits. Open a ticket about your "static" IPs. Keep escalating until you reach a level where they can explain why they gave you dynamic IPs when you're paying for static.

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