Problem with Removable Storage Management and

I have a HP DAT72x6 SCSI tape drive running in a HP ML370 G3, with Server 2003SE. The HP Storage Works LTT software recognizes all slots in the 6 tape magazine and can perform an erase on each tape. But when I open Media or Free Media in Removable Storage under Computer Management, Slot 0 is not recognized. Only 5 tapes are shown instead of 6. I have tried replacing the tapes but the problem persists. Occasionally a message asks for an offline tape to be inserted but I have no idea which tape this is. Thanks in advance for any suggestions.

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