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Problem with Removable Storage Management and

Hewlett-packard Hp storageworks dat 72x6...
April 11, 2010 at 22:47:12
Specs: Windows XP
I have a HP DAT72x6 SCSI tape drive running in a HP ML370 G3, with Server 2003SE. The HP Storage Works LTT software recognizes all slots in the 6 tape magazine and can perform an erase on each tape. But when I open Media or Free Media in Removable Storage under Computer Management, Slot 0 is not recognized. Only 5 tapes are shown instead of 6. I have tried replacing the tapes but the problem persists. Occasionally a message asks for an offline tape to be inserted but I have no idea which tape this is. Thanks in advance for any suggestions.

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April 12, 2010 at 08:46:42
sounds like you have a 5 slot driver not a 6 slot.
I would email hp support

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April 13, 2010 at 19:13:56
This is a recent fault. The drive has previously been able to recognize all 6 slots.

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