Losing space by the GB (Remote Desktop)

July 26, 2010 at 10:54:24
Specs: Windows Server 2003 Enterprise SP 2, Intel Xeon 5130 CPU Dual 2.00 GHz
We have space issues with our server... as in it keeps disappearing.

I think it may be related to a user logging in to use QuickBooks over Remote Desktop. I'll give you the scenario that keeps happening over and over:

All last week we had approx. 3 GB of space, no issues. This weekend, our offices were closed, no local users logged in, but our accountant logged in remotely to work in QuickBooks.

This morning when I came in, disk space had dwindled to 11.1 MB!!!!!

After a restart, the disk space was back up to approx. 3 GB of disk space.

I suspect that this may be related to temp files from the session over remote desktop, but is it a general config error, a remote desktop issue or a QuickBooks issue? That is what I am unsure of.

Is there a way to limit the amount of space a user can use in a remote session?

Is there a way to tell exactly where the problem is induced?

Any help would be much appreciated.

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July 26, 2010 at 13:07:49
I would have done a simple search of all files and then sorted them by recent date. Then I would have looked to see whom or what these files were associated with.

I would suggest you find the source of the issue before planning on restrictions since restrictions can byte you in the butt in other ways...

reviewing your event logs is another good start.

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July 26, 2010 at 20:42:26
I would go into the Group Policy and edit some settings for TS users. You can edit the user's temp folder settings and so forth. If I am not mistaken, there is an option to delete the user's temp folder once they have disconnected. Hope this helps.

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