Linkeys Wirerless Connection Problems

Cisco Linksys e1000 wireless-n router
August 20, 2010 at 08:41:58
Specs: Windows XP
I recently purchased this wireless router which was set up and worked like a charm in the begginning. Then I lost connectivity to the wireless network. Linkeys techs told me that it was because my internal wireless card was now blocking the signal to the router. I am not tech savey AT ALL but I am shocked that it worked for months and all of a sudden it's not working.

The tech said I could call hardward techs, for a fee, to walk me through how to disable my Dell interal wireless card so that my external router will work again. I am thinking there is something not right about this. 1) How did it work for months in the first place, 2) If I disable the internal wireless card wouldn't that stop me from being able to pick up wireless signals outside of my house. 3) If I paid for a wireless router why would I now have to pay someone else to help me make the wireless router do what I brought it to do?


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August 20, 2010 at 11:44:37
1.) The router might be corrupt and you might have to bring it back to wherever you got it (WARRENTY).

2.) If you disable the internal wireless card, you can't get wireless signal anywhere. So the tech could also have said "don't bother me".

3:) If such things don't work as expected, you first have to figure out, whether it is in this case a faulty router or maybe a virus on your computer or whatever.

So the first step should be, to connect the computer by using a lan cable. Then check, if you get internet access.

If this works, disconnect the lan cable and check, whether the wireless card shows up any wireless network.

If you can see mostly several wireless networks, your wireless card seem to be working and you have to figure out, whether all the wireless settings are correct, to connect to your wireless network.

This all should have been posted in the Windows XP forum not in Windows 2003 forum.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!

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