IE & Explorer will not launch on Server 2003

August 10, 2011 at 03:56:34
Specs: Windows XP

I am struggling to find out why normal users can not launch IE 6 or Windows Explorer. If the user is added to the Administrators group these apps launch OK. I reconfigured the server to allow users to login to it so that i could do some tests but i can't even get into windows unless the user is in the Administrators group. It stops with an empty screen. If i press ctrl alt del/end i can get to task manager and run apps like notepad, regedit, cmd. It does not do anything though if i try to run explorer or iexplore. It sometimes produces the following log entry in event viewer..

Source: Application Popup
Event ID: 26
Application popup: Connection Error : The desktop you are trying to open is currently available only to administrators. Contact your administrator to confirm that the correct settings are in place for your client connection.

I have not found anything on the web to help with this and my particular issue though.

If i replicate these actions on a server in the same OU everything works as expected.

The only difference i can find is that when i do a gpresult it returns with a N/A result for...
Roaming Profile
Local Profile
Group Policy was applied from

Group Policy appears to be working OK though because the changes i made to allow me to open Task Manager as a user were applied.

I've run Regmon, Filemon, ProcessMon and not found anything. I have also given the test user Full Access to the C: drive and to the registry but it didn't make a difference. The Local Security Policy is the same for both the working server and the non working server.

Hope you can help as i am now stuck!

Thanks in advance

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August 10, 2011 at 16:58:51
what do you mean you reconfigured the server so users could logon to it?

Users can logon to it just having an account so what do you mean? Logon locally like at the server vs the network?

Clearly only admins have been give the rights so that would be a clue to your issue.

I suspect in trying to do security users were restricted out of the system.
" I have also given the test user Full Access to the C: drive and to the registry"

This is usually a wrong move after a bunch of wrong moves. Ideally you have a backup of the server with system state before you made changes. Otherwise it maybe time to start considering a rebuild from scratch of the server.

Answers are only as good as the information you provide.
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