Solved how do i get exchange to retrieve email from a server .

Microsoft Exchange server enterprise 200...
February 19, 2013 at 06:28:28
Specs: SBS2003, 2.67 Xenon / 4gb
I've got a user getting mail on another domain. we had to move this user onto another domain but they wanted her to have the same email address. I Added her to AD as an example, teena@domainA.com but they want her email to be teena@domainB.com. I called the company that handles our email for domainB and they are forwarding her email to domainA. everything works fine and she gets her email. however, they want her return address for her domainA to be a return address for domainB. as soon as i try to change her primary return address in AD, she stops getting her email. she get's none, not even local email from within the company. is there any way to do this or is she stuck with domainA.com address

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✔ Best Answer
April 4, 2013 at 00:54:26
One way round this is to use SMTP/IMAP account from Outlook (as well as an Exchange one). Sound kludgy but it works very well. We end up using it quite a lot for our IT support customers.

You could set it up to send email out from the mario.com server (or any SMTP gateway). Make it the default. You just need to make sure that mario.com is forwarding his email correctly to the fmg server.

With a bit of playing around all the incoming and outgoing email will still be stored in the fmg server mailbox

Matt Jones
Hammersmith IT Support



#1
February 19, 2013 at 15:58:27
You have a couple different options here..

Exchange uses the alias feature as well when it comes to sending/receiving email, so maybe you can alter the user alias to reflect domainA.

Second option is you can alter her settings within the Exchange Management Console and add a forwarder to her domainA.

Jonas "Jackal" Lear
http://www.sbccrew.com
Serving the South Bay Since 1999


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#2
February 20, 2013 at 14:19:29
Thanks for the reply. here's my problem..

i have a user on our exchange server
mike.carmen, His default email address is mike.carmen@fmg.com
they move mike to a different department but want him to still be mike.carmen@fmg.com even though, now, he's on a domain of mario.com
these 2 domains are in no way connected, 2 completely different domains with no trust between them.. sbs2003 doesn't trust anyone.
exchange on mario is set up to retrieve email from an external email server
exchange on fmg is set up to retrieve email from a different external email server
i can send email to mike.carmen@mario.com and he will get it... because i've got everything being forwarded to mike.carmen@fmg.com
the moment i change his default email to mike.carmen@mario.com, he stops getting outside email completely. nothing from fmg.com or mario.com.. the server is grabbing it but it's just lost in lala land somewhere..
any ideas.. hope i explained it right..
my thinking is that the server has some kind of approval to get email from fmg.com but doesn't have approval to get email from mario.com. If i knew that, i wouldnt' be on this forum posting about it..
oops, wanted to add.. the reason i'm changing his default email address is because when he sends email out, i need it to reflect his old address, not the new one.. this is the only way i know how to do this..
it would be super easy if i could figure out how to set him up as mike.carmen@fmg and when he sends email out, the reply address shows mike.carmen@mario.com


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#3
February 21, 2013 at 16:03:17
Yeah you explained it right and I get what you're saying, it's just a very odd problem. Truth be told, I'm not sure how to answer this for you.. hopefully someone else more knowledgeable than me will have a better answer for you :)

Jonas "Jackal" Lear
http://www.sbccrew.com
Serving the South Bay Since 1999


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#4
February 21, 2013 at 18:01:20
from my many google searches, it appears that if i try to change the default email for a exchange account that is anything other than the users name, it will break my pop connector and that is what's happening. i just gave up on it and told them they would have to deal with it. 2 days because they would LIKE to keep their old email address.. well, i would LIKE to not work on this problem any more.. thanks for all your help guys... this is the best site. you guys really do seem to care about solving problems. THANK YOU.

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#5
April 4, 2013 at 00:54:26
✔ Best Answer
One way round this is to use SMTP/IMAP account from Outlook (as well as an Exchange one). Sound kludgy but it works very well. We end up using it quite a lot for our IT support customers.

You could set it up to send email out from the mario.com server (or any SMTP gateway). Make it the default. You just need to make sure that mario.com is forwarding his email correctly to the fmg server.

With a bit of playing around all the incoming and outgoing email will still be stored in the fmg server mailbox

Matt Jones
Hammersmith IT Support


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#6
April 4, 2013 at 05:32:54
I ended up deleting that users exchange mailbox. went into smtp and told it to deliver all unknown mail to the external mail server. anyone within the building sending him mail can get to him. takes a few minutes because it actually goes outside the building but he is getting them. I had a few users sending him email that were coming to me. I'm the catch all for all unknown email from our 3rd party email server. I had set him up alaises on that server but for some reason, some of them didn't take. i went and removed the aliases and readded them, worked this time, he's getting all of HIS email.

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