Connect to network printer funny issues.

March 1, 2010 at 17:18:04
Specs: Windows XP / Win Svr 2003


i wonder does anyone faced the problem like i did before:

when i try to install a network printer(which installed on win svr 2003) by enter \\win-svr-name , then double click on the selected printer, but then it prompt me an error, "you do not have sufficient access to your computer to connect to the select printer".

Well, the funny thing is when i try to use IP address instead of the sever name, eg. // , then i double click on the same printer again, and it works!

although it is working when i am using the IP address, but it will be much more appreciate if anyone could help me a little bit on solving this issue.

thank you

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March 3, 2010 at 03:35:41
It usually depends on how you log on to the server in the first place.

This usually happens if the computer is not a member of a domain, and if you connect to the server with some sort of script. If you look in that script you'll see that it maps to a network path that uses the IP instead of computer name.

For example:
If you're not a member of a domain and want to connect to the server, you'd type in \\, and you will be prompted for username and password. After that, you're logged in to the server until either you restart the client or the server.
But, that doesn't mean you're logged in to the server through computer name. If you type \\servername instead, you'll need to enter your credentials again.

I'd guess in your case it's some other factor that affects the situation, but I still think the above is your basic issue.

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March 3, 2010 at 03:43:38
thank you for your reply phatsta.

i am sorry that i am forgot to state that in my environment, all PC had joined to the domain. and this issue only happen on ONE of my user account, the rest of user accounts found no problem on it.

i am suspect this issue occurred due to my GPO, so i am now still working on it. but no luck, the problem still remain.

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March 3, 2010 at 08:09:24
Does it occur on a user account (i.e no matter what computer) or on that specific computer (no matter what user account)?

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March 4, 2010 at 00:12:23
Hi Phatsta,

It just occur on the particular user account.

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