companyweb/exchange server not working

January 19, 2013 at 19:19:28
Specs: SBS2003, 2.67 Xenon / 4gb
about every month our companyweb will stop working, also some exchange clients stop receiving email. the blackberry server also starts acting weird, some users will get email and some won't. each time in my event logs i see that wsus has stopped, with it a lot of other things are no longer running. I've tried going into the services and restarting all these services. i've also did the iisreset and it say's it's successful. Also, I was able to go into wsus last week and approve some updates and it seems now at this moment that i can't get into it at all, it says it cant connect to the wsus server, reset the nodes.. but that does nothing. In the past we have just rebooted the server and it seems to fix the problem but i'm getting tired of that and need to figure out what the problem is. I've only been on this job for about 3 months and it has done this about 5 times.. it did this friday morning and i printed out about 6 steps to take, basically restarting some things and companyweb/blackberry server came back.. now on saturday night i was wanting to check my email and it's not available. i remoted into the server and sure enough companyweb is not working. I've tried the 6 steps again and no luck this time. this is driving me nuts... any help at all would be greatly appreciated.

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#1
January 21, 2013 at 19:25:30
Start with the event viewer. Are there any errors listed?

How do you know when a politician is lying? His mouth is moving.


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#2
January 22, 2013 at 10:04:02
I always have these errors.
Self update is not working #13042
The Reporting web service is not working #12002
The API Reporting web service is not working #12012
The Server synchronizing service is not working #12032
The Client Web service is not working #12022
The SimpleAuth web service is not working #12042
The DSS Authentication web service is not working #12052
there are the errors that always pop up when companyweb and remote access to exchange server are down. I have tried restarting any and all services i think have to do with this.. i've tried iisreset. nothing seems to fix it except a reboot of the server.

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#3
February 13, 2013 at 06:05:09
ok, I made all the suggested changes that i could find and thought i had fixed the problem, until this morning.. came in and companyweb was down. started getting calls from contractors not getting their emails. it's the same errors as above. I tried restarting updating services and it would not start. ANY IDEAS.

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#4
April 4, 2013 at 05:34:50
Still have not fixed this problem. I keep making changes to the wsus but about every 28 days, a lot of my services just stop.. restarting them makes no difference, i have to reboot the server. Really getting annoying. i've done so much googling on the subject that i think i'm out of options.. will just have to put up with rebooting every month.

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