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Hi there, I'm running an ancient Toshiba Satellite Pro 4600 with Windows 2000 Professional. It's reaching the light blue screen as if Windows is about to boot up, then I'm getting a BSOD with a c000021a error and it goes into automatic reboot loop. I've tried starting in safe mode, last known good configuration etc, resetting BIOS settings to default, you name it - same result. It's recognising all its RAM properly, the HDD works fine when hooked up (to my newer Mac) as a slave drive. Only reason i absolutely have to boot the drive up is that I need to do a system restore on it to retrieve a vital temporary internet file that I've deleted for a website that isn't on the Wayback archive (that could well be a query in itself actually!...)
I don't have the Windows CD Roms to run a recovery from...Can't get into Windows to do anything there either. I've had a look at Bootdisk.com which talks about creating emergency startup floppies...I'm a bit out of my depth there I'm afraid. Bottom line is - I really need to retrieve the web content from the HDD cache! Thanks so much for any helpful suggestions!
If you have a floppy drive you can download the Boot-up 4 Floppy set: http://bootdisk.com/bootdisk.htm
At least that will get you to the Recovery Console (NT Command Prompt, this is not MS-DOS)
If the machine can boot from CD, you may be able to boot to a live Linux distro, browse the folders, and retrieve the file (assuming you have no memory or hard-drive issues). "Channeling the spirit of jboy..."
Thank you - that definitely sounds worth a try. The RAM seems fine, and I know the HDD is working fine when hooked up to another machine. I presume there aren't any problems with the CD Rom drive - I can hear it working when a CD is in there at least. Clicking into the web link you've given, I'm confronted with a huge list of options - please could you clarify which one I should try downloading and what I should do with it once i have? Once again, thank you so much for the suggestion.
Connect the hard drive to another PC and search the drive for the file/files you require, may need to show hidden files !
...also, can I download the Linux distro (whichever one would work best for me) onto my Mac, burn it onto CD on the Mac and then use it to boot from on my Toshiba? Sorry for dumb-sounding question and thanks for your help!
Thanks Cloudcentric - how do I get it to show hidden files? My other machine is a mac btw but I could hook it up to another PC if I had to...
In Mac OS X ?? it should show all the files, hidden files is a M$ issue. Mac is a range of Apple PC/Laptop's not the Operating System !
Sure - ok to approach from another direction, I think my problem is that I need to do a system restore on the HDD at a particular date as I've deleted the temp file I need to get hold of, so it isn't as simple as just hooking up the HDD to another machine, whether Mac or PC... I already know that the HDD works fine even when it's hooked up to my Mac as a slave drive, I can access the files on it etc. I know the date I need to restore the system to as well. Everything I've read says that, even if I do manage the system restore somehow, I need to access the deleted/ restored temp file from Internet Explorer, which I can't do from a Mac.... Is that right or am I over-complicating things? Thanks again.
Windows 2000 has no System Restore, that cam e in XP and later, though it does have Directory Services Restore: http://www.ehow.com/how_5192660_do-...
How to troubleshoot a "STOP 0xC000021A" error:
http://support.microsoft.com/defaul...
By the way what is Wayback Archive ?
Here you go: http://wayback.archive.org/web/ Apparently it's a pretty comprehensive archive of past web pages - useful if the Google cache doesn't have what you're looking for. However not exhaustive though - and if you control the web content you can stop it from archiving your site if you want. (Bit of shame really as otherwise I wouldn't be in the fix i'm in....)
Thanks for the Directory Services restore tip...I still think my big challenge is getting round the C000021A error though....trouble with the Microsoft support advice is that it either assumes you can get to a command prompt (I can't - yikes) or that you can use the Recovery Console from the Windows CD (I don't have one...yikes).
So I'm still trying to get around the bootup loop...is this where a Linux distro might help me?
So you are saying you can not get the F8 menu ??? as stated in article from M$ ?
I get the F8 menu fine but whichever option I try, including the 'directory services restore mode', just goes to blue screen of death and auto reboot loop...
If you have a floppy drive you can download the Boot-up 4 Floppy set: http://bootdisk.com/bootdisk.htm
At least that will get you to the Recovery Console (NT Command Prompt, this is not MS-DOS)
Ok - thanks for your help Cloudcentric, looks like that's what I'll have to try. Do I have to use makeboot.exe or mkbt32? Much appreciated.
http://technet.microsoft.com/en-us/... bottom of page....................
Great! Thank you. Will try it...
...ok, so I've set up the 4 floppies and everything's going fine until Floppy No. 3, where it all grinds to a halt and I get the message "The file ultra66.sys is corrupted. Press any key to continue". Any idea where to go from here? It was all going so well!!
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