win 2000 blank blue screen with pointer

Gateway Gateway solo 5300
May 2, 2010 at 14:30:44
Specs: Windows 2000, 1 ghz cpu, 196 ram
win 2000 boots to blank blue screen with an
active mouse pointer, this happened after running
spybot.

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#1
May 2, 2010 at 16:20:00
What happens, when your start the TaskManager by pressing CTRL+SHIFT+ESC and then clicking file / new task and type in explorer.exe then click ok.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#2
May 5, 2010 at 08:49:50
thanks for your response, sorry so long to get back. Nothing
happens when hitting CTRL+SHIFT+ESC. Although the mouse
pointer is still active. any other suggestions?

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#3
May 5, 2010 at 09:27:44
So you have to try this in safe mode.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#4
May 6, 2010 at 06:59:02
thanks, in safe mode the screen only show the four white "safe
mode" in each corner and an active mouse pointer but nothing
else ever comes up. think we'll just do a reload of o/s.

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