When I go on the Verizon wireless website my laptop restarts

August 29, 2012 at 09:34:55
Specs: Windows 2000
My OLD HP laptop restarts every time I go on the Verizon wireless website. Now it's starting to do it when I go to blogs on other websites. I use Super Anti-Spyware and all it picks up are adware files. I quarantine and remove them but I can't see any other problems. I use C-Cleaner too. I have emptied all the caches I can find. I am not any kind of techie so go easy. Thanks

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#1
August 30, 2012 at 07:49:42
I suspect the issue isn't the website so much as it is your network interface or it's drivers since this isn't happening on just one website anymore.

Check for more recent drivers for your NIC and if there are some, install them.

If that doesn't do anything, you could try resetting your TCP/IP stack. To reset your TCP/IP stack first open a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:

netsh int ip reset c:\resetlog.txt

Note If you do not want to specify a directory path for the log file, use the following command:

netsh int ip reset resetlog.txt

Then reboot the computer.


If that doesn't fix the issue, you could try uninstalling your NIC through Device Manager and then reboot and let windows "find" and reload it for you.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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