IE program files folder is empty!

Ibm thinkpad / 570e
June 13, 2009 at 18:42:21
Specs: Windows 2000
Hi,I think i deleted my IE program files folder.At any rate it is empty which means i cannot download any updates or service packs.
My free microsoft help guy has deserted me and i would GREATLY appreciate any help any of you can give this newbie on an old laptop.
Thanx for reading!
Ara

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#1
June 13, 2009 at 19:02:20
Try reinstalling IE. If you never upgraded to IE6, now would be a good time.

http://www.microsoft.com/downloads/...


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#2
June 13, 2009 at 19:32:04
thank you, i am currently using ie6, and have reinstalled it but my IE program files folder remains empty...IE6 is running fine but things in my ie6 folder like connection wizard (which you need to udate sp2,sp3,sp4,) is empty?
Thank you for any suggestions

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#3
June 14, 2009 at 09:41:06
Which SP's are you talking about? For Win 2000? Which SP are you running now? You can easily download & install SP4 if you don't already have it. You should have it saved in case you need to reinstall it anyway. You don't need SP1, 2 or 3.

http://www.microsoft.com/downloadS/...


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Related Solutions

#4
June 14, 2009 at 11:12:17
thanx, yes i am running win2000.Ihave tried repeatedly to install sp4 but i get the message that connection wizard is open or in use.....when i go to the internet explorer folder in program files (where the connection wizard is supposed to be) i find that it is empty.Any suggestions??

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#5
June 14, 2009 at 12:51:47
I supplied the link to SP4...just download it, save it to your hard drive, then double click to install it. Do NOT use Windows Update.

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#6
June 14, 2009 at 14:21:39
Thanx, yeah i tried that again from your link and got the same message "the file programfiles/internet explorer/connectionwizard is open or in use by another program.Please close all other applications and try again."
Then i go to program files and internet explorer folder is empty...it says access denied and the folder info says 0kb.
Any other ideas?
Thanx for your time!

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#7
June 14, 2009 at 15:42:18
1. try running a cleaner such as CCleaner. Pay attention during the install & make sure to uncheck the box for Yahoo Toolbar (it's spyware):

http://www.filehippo.com/download_c...

2. install & run MalwareByte's Anti-Malware:

http://www.filehippo.com/download_m...

3. if that doesn't fix the problem, try running the System File Checker:

sfc /scannow

I believe you'll lose all updates, but since you're trying to install SP4 anyway, it shouldn't be a big deal.


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#8
June 14, 2009 at 16:01:34
Thanx...yeah i tried that (no malware...already know about toolbar bug)....the scannow said i have missing windows files and wanted me to insert the win2000 disk which i dont have since i bought this computer used...do you think maybe this is not an authorized version of win2000?Would that explain why the IE program folder is empty?

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#9
June 14, 2009 at 20:39:59
Do you know about Torrents?

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#10
June 14, 2009 at 21:08:05
ive heard of something called torrent bit file but i dont know anything about torrent.Or bit files for that matter..

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#11
June 14, 2009 at 23:01:27
You need a BitTorrent client such as uTorrent to be able to download files. It's basically a file sharing program. The link in response 9 will get you an ISO file that you can burn to a CD using a program such as IMGBURN. Then you can run SFC /SCANNOW & fix your Windows installation.


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