Help Please! IBM Laptop completely locked up

February 9, 2010 at 09:54:33
Specs: Windows XP
It has the "little screen and suitcase in the upper left hand corner. F1, F8, F12, don't help!

Does anyone know how to fix this so I can at least "Boot It" from F12 and reinstall the OS? Thanks

PS - it has Windows 2000 Professional for OS.

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February 10, 2010 at 05:09:57
What makes you think you need to reinstall the OS?

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February 10, 2010 at 13:28:43

The entire laptop is locked up with a "little padlock" in the upper left hand corner. F1, F8, and F12, won't work!

I have fairly good "IT knowledge" but this has me boggled.

It is an IBM Thinkpad Model # R31. Any help you could offer would be appreciated.


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February 11, 2010 at 06:58:23
Can you at least get into safe-mode from a fresh/standard power up boot up routine?

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February 11, 2010 at 09:44:47
No, I can't do anything with it! I can push F1, F8, or F12, and I will get a message that one of the aforementioned keys are going to let me in,
but all I get is this little padlock in the upper lefthand corner!

Any idea's???

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February 11, 2010 at 14:59:32
mmm - This is apparently a regular event with IBM Thinkpads...; and has nothing to do with the OS...

You may find that removing the cmos battery for about a minute or so and then re-installing it "may" release/erase the password there; if that is the one that is locking you out... Some find this works and many not so... I have feeling this is not the solution here...

There is also often an option to clear the cmos - a jumper next to it - and this may resolve it; although I fear not in this case...

IBM allegedly can help for fee (typical quote I saw in www posts was about $50...?

Otherwise you can do it if you're handy with a few bits of electronic kit and a soldering iron... There are sites out there detail this approach.

Some manufacturers apparently have a back-door access to bypass the password requirement that is coming up and blocking you from proper access/use etc... I have found a link toa site that discusses this; and you have to register (free...) in order to view and use sites content... You will also likely to have the maintenance manual around as well; unless the user-manual has required information i it - relevant to a place on the motherboard where you can short out the password aspect... - long enough to get in properly...

This the site re' backdoor access (sorry about the lengthy link); copy this entirely into your browser url box:

If you run a google search using the search term/string:

ibm thinkpad locked out

You will get a range of hits (including the one above...) Suggest you do a google as above and read thru some of the assorted info that comes up... Saves me paraphrasing (badly too) what's out there...

Also perhaps contact IBM and chat them up to see what they can offer/will do to help?

Again this is not an OS issue from what I read out there...

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