getting hp officejet 4500 to work with windows 2000

Hewlett-packard Officejet 4500 wireless...
December 31, 2011 at 07:32:27
Specs: Windows 2000
how do I get my HP officejet 4500 [at least print function] to work with one Windows 2000 computer I have connected to it?

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December 31, 2011 at 08:03:30
Do you have that printer connected using a USB cable?

Is your version of Win2000 fully updated to SP4 and beyond?

Have you tried installing the printer using the included CD? When installing that printer on any computer you don't connect a USB cable until directed to do so by screen prompts.

According to the HP specs, that printer is compatible with WinXP SP1. Win2000 SP4 and WinXP SP1 are very similar so the drivers should work.

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December 31, 2011 at 10:08:55
I did not have the printer connected with the USB...but that is the desired result. My Windows 2000 is fully updated. I have tried with the cd, with the printer connected and with it not connected. It is a Officejet 4500 G510 n-z. I think your suggustion would have worked on the earlier version of the 4500.

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December 31, 2011 at 10:30:21
If you already have attempted to install the software then remove ALL of it and reboot. Then start installing the software. Install the WinXP drivers if you are prompted.

At some point, you will be prompted to make a USB connection. Do so, and then follow any additional prompts.

If the CD will not allow you to install then go to the link below. Pick the exact printer model you have and then choose WinXP as the OS. Choose the basic print and scan version. Install that packet and then connect the printer using the USB cable. If the printer is not found automatically then install manually. You should be able to get it working.

Once you have the printer working you MIGHT wish to try installing the productivity software from the same link below.

If Win2000 still balks you may need to update the installer version. Look at the technet site linked below for those downloads.

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December 31, 2011 at 11:20:55
Thank you for the suggestions. Unfortunately, the problem remains. The HP installation will begin, but once it does a system check, it indicates that I am not running a supported operating system.

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December 31, 2011 at 12:39:48
Did you try installing just the downloaded drivers for WinXP from the HP site I linked?

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January 1, 2012 at 08:24:06
Yes, I installed the Windows driver off of and selected Win XP on

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