emails stuck in outbox

dell
October 18, 2008 at 10:56:18
Specs: w2k pro, p4 384
i'm running outlook express 6.0 - i can receive mail but all sent messages stay in outbox, and i get the error message below

An unknown error has occurred. Subject '', Account: 'pop.charter.net', Server: 'smtp.charter.net', Protocol: SMTP, Server Response: '421 Message rejected', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67

any suggestions? thanks

vandal67


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#1
October 18, 2008 at 12:54:41
clearly your outgoing mail isn't configured correctly. Normally you would contact your isp charter and get the correct settings.

Odds are you need the SSL port number. Secure(SSL): No doesn't look correct to me.


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#2
October 18, 2008 at 18:01:42
Got it fixed. Thanks for your help.

vandal67


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#3
February 8, 2009 at 06:43:31
Could you explain what you did to fix the problem. I'm having the same issue with Charter.net

Thanks


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Related Solutions

#4
February 8, 2009 at 10:41:57
You might be trying to send an email with an attachment that's too large for the mail server to accept. Look in the Outbox to see how big the message is. Most systems have either a 10MB or 5MB limit.

Assume that I already did an Internet search.


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#5
February 9, 2009 at 15:31:28
Google is SO hard to use! I don't know why though...

http://www.charter.com/customers/su...


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#6
April 21, 2009 at 05:37:38
We have a HUGE file stuck in Outbox (88mg)--MY FAULT! Don't know how I could've been so lame to have tried to send such a big file! We use Outlook 2003. It will not allow me to delete the file from the Outbox. It says it is in the process of sending the file. HELP!

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#7
April 23, 2009 at 12:15:31
unplug your network cable and the send will fail. Then delete.

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