Contents of 3 email folders have disappeared

March 13, 2011 at 08:23:27
Specs: Windows 2000
Found three email folders empty. They and the others were in my Recycle Bin with suffix .bak, tried 'restore' but can't get the contents back to my Outlook Express email folders.

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#1
March 14, 2011 at 19:18:32
You have to rename the *.bak files to *.pst

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#2
March 15, 2011 at 09:52:59
Thanks for that Paulsep. Did try moving one of the folders from Recycle Bin to desktop and changed .bak to .pst, but when I tried to do anything else I was warned: 'you are attempting to open a file of type 'office data file' [.pst]. These files are used by the operating system and by various programs. Editing or modifying them could damage your system.' I'm scared to do anything else so have renamed it back to .bak.
I can't actually open the .bak folders to try to copy the emails within either. All it does when I try is tell me how many Kb or Mb are in each.
Fran

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#3
March 15, 2011 at 12:17:04
I thought we were talking about .bak files, not .bak folders.
Anyway, you have to move this .bak folders from the desktop to it's original location,
Then you can rename the folders by simply delete the .bak from the name of that folders.

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#4
March 21, 2011 at 09:11:06
Hello again Paulsep, sorry for delay as I was away. I think folders are the things I move my old emails to to clear my Inbox and Sent folders. Three of these have been emptied of all the old emails without my knowledge, have you any idea why this would have happened? I checked my Deleted folder and none of the old emails was there. I did find all the folders in the Recycle Bin suffixed .bak, unfortunately one has almost nothing in it, so maybe too late for that one, but one of them I have copied to my Desktop with suffix .pst, also did .dbx and .rtf. The .rtf one I could copy to Word but it came out as gobbledegook, you know, all those little squares etc. The others I couldn't open. I tried emailing the .pst one to myself but the attachment arrived greyed out and unopenable. Would really appreciate a bit of advice on where to go from here. Thank you, Fran

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#5
March 25, 2011 at 09:32:05
pst file are associate with Microsoft Outlook. OE uses dbx files. Have you confirmed that the items you're missing are not in the Deleted Items folder?

What happens if you try and "Restore" the items in the Recycle Bin? That should put them back in their original location.


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