Yahoo! Homepage problems loading links

January 29, 2020 at 07:48:02
Specs: Windows 10
I have been using My Yahoo! homepage for years. But after I bought a new Dell PC, and set it up the way I wanted it. Now it takes way too long for any hyper link I click on, to open. I have no malware,virus,multiple toolbars, or anything else on my system. I have cleaned out the cache, temp files,cookies, and only run one browser at a time. I have 16G memory, 3GZ CPU, 1TB HD . Any help is appreciated.

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#1
January 29, 2020 at 15:05:30
"I have no malware"

Obviously something is wrong, got to double check & hope I get some clues. Here is a starting point.

Here are the first 2 steps, more steps will be needed, after I see the results of these logs.

Step 1: Run AdwCleaner
https://www.softpedia.com/get/Antiv...
https://www.bleepingcomputer.com/do...
https://www.malwarebytes.com/adwcle...
https://toolslib.net/downloads/view...
Close all open programs and internet browsers.
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan Now
Click on Quarantine for all it finds.
Reboot.
Please Copy & Paste the contents of that logfile with your next reply.
https://i.imgur.com/qERgl4y.gif

Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on.
https://www.softpedia.com/get/Antiv...
https://www.freewarefiles.com/Malwa...
https://www.freewarefiles.com/scree...
https://www.malwarebytes.org/downlo...
Forum
https://www.malwarebytes.org/forums/
Scanning, you will get something like this.
https://i.imgur.com/4NZ5Qw0.gif
https://i.imgur.com/rRfr1oD.gif
https://i.imgur.com/tShE6tQ.gif
https://i.imgur.com/iJZHDC0.gif
After a restart ( if required ) Copy & Paste the contents of the scan into your reply.


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#2
January 29, 2020 at 20:33:38
Are you running more than one AV program?

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