Windows 10 say password incorrect after diagnostic startup

November 22, 2019 at 04:41:48
Specs: Windows 10
Hi,
I have windows 10.
I started my Laptop with Diagnostic start up with some services disabled. Now I couldn’t login..says incorrect password.
When I do Restart under Setup Settings, the the laptop shuts down while trying to boot.
Please help! Thanks

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#1
November 22, 2019 at 13:30:48
The reason that you are having an issue large enough to be logging into Diagnostic Start Up would be very helpful background information at the very least.
Can you log into Windows 10 normally?
Can you boot into Safe Mode?
https://support.microsoft.com/en-us...
https://www.digitalcitizen.life/4-w...

You have to be a little bit crazy to keep you from going insane.


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#2
November 22, 2019 at 13:36:06
Try this boot disk, CD first, if that won't boot, try the thumb drive method.

How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctly.
"It is very common for PC users to be faced with a Windows crash. When this happens, the dreaded 'Blue Screen of Death' pops up, or your PC has a black screen and can not boot or start up"

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Screenshot ( SS )
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Lazesoft Recovery Suite Home video tutorial
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How to Burn a Lazesoft Recovery CD
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#3
November 22, 2019 at 14:48:11
Hi...Really Thanks for helping.
I be bit detail...
I was trying to stop some startup applications and some services as my Laptop was very slow (Disk usage was showing almost 100%). After I stopped some services (I am not sure which ones), I have also started the PC in "Diagnostic Startup".
Prior to this my login was working and all good except so slow.
Right after the restart in "Diagnostic Startup", the login password stopped working..."incorrect password"..
Also since it is started in "Diagnostic Startup, it wasn't connected to the network (This shouldn't be an issue?).
1. I tried to restart with Shift+Restart to go to "Recovery Startup" as suggested by some other sites. However, the Laptop stays booting (Kind of stuck with just very dim light on monitor). After of couple of minutes it powered down.

2. I have tried other methods too, like booting in USB (Hiren's boot USB), Repair Startup....all this ends up the system booting up and kind of hangs in booting state. But for these cases the system didn't shout down.

Thanks,


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Related Solutions

#4
November 22, 2019 at 15:09:24
All you can do is keep trying everything we suggest.

"(Disk usage was showing almost 100%)"
Then when you can get into Windows, use this method to reclaim space.

How to Open and Use Disk Cleanup in Windows 10
http://www.tenforums.com/tutorials/...


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#5
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#6
November 22, 2019 at 17:55:32
This is one of the fixes on this page.
How to Boot in Safe Mode from a Black Screen
https://www.hellotech.com/guide/for...

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#7
November 22, 2019 at 17:58:36
This way is to reset, make sure you click on > Keep my files.

Reset your Windows 10 system with the Keep My Files option
https://www.techrepublic.com/articl...

message edited by Johnw


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