Windows 10 profile cannot be loaded.

July 2, 2017 at 20:32:16
Specs: Win 10, 10
On window10 I get a "user profile cannot be loaded" and all I get is a black screen. I tried to access via safe mode but get noware, I am stuck.

message edited by Tboy


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#1
July 2, 2017 at 21:23:42
Do you have more than one user (admin one and user one or multiple users, etc)?
Is this set up as a local user or a with a Microsoft account?
Did you try starting and tapping F11 to access advanced start and repair options?
https://www.lifewire.com/advanced-s...
https://www.lifewire.com/how-to-acc...

You have to be a little bit crazy to keep you from going insane.


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#2
July 3, 2017 at 17:09:45
Did you try all these methods to get into Safe Mode?:
http://www.digitalcitizen.life/4-wa...

EDIT:
Sorry, looks like I might have duplicated what Fingers has already given - check it out if necessary though.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
July 4, 2017 at 14:20:23
There seems to be only one profile set up on the computer. I can get into the advanced options, I've tried to restore, i've tried to set up repair, I've had a look at start up changes, is there anyway to re-create a new profile using the command prompt by getting into the registry?

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